PRIVACY POLICY

We’ve updated our Privacy Policy and improved our privacy practices so we can better safeguard your data. This website also uses cookies to personalize your experience and target advertising.  By continuing to use our website, you accept the terms of our updated Privacy Policy, Terms of Use, and Cookies.  

Privacy Policy and Information Notice

Thank you for visiting our website (“Site”).  Robbins Research International (“RRI” or the “Company”) is committed to treating the personal and corporate information of our Site users, customers, and vendors with respect and sensitivity.

We’ve updated our Privacy Policy and improved our privacy practices so we can better safeguard your data. This Site also uses cookies to personalize your experience and target advertising.  By continuing to use our Site, you accept the terms of this Privacy Policy, our Terms of Use, and our Cookies policy.  To learn how to opt out of our use of Cookies on this Site, click here, but please note that if you disable cookies you may not be able to use all the features of our site.

This Privacy Policy (together with our Terms of Use and any other policies referenced) identifies how we will collect and process any personally identifiable information, such as your name, email, address, financial account information, etc.,  that we collect from you, or that you provide to us.

If you are a resident of the European Economic Area (“EEA”), this Privacy Policy also outlines additional policies applicable to our collection and processing of your personal information, which can be found here.

As our services evolve and we perceive the need or desirability of using your personal data collected in other ways, we may from time to time amend this Privacy Policy.  The effective date appears at the end of this Privacy Policy.  We encourage you to check our Site frequently to review the current Privacy Policy in effect and any changes that may have been made to it.

By providing your Personal Data to us in any format (e.g., via email, telephone, fax, or in person) and/or continuing to use any of our services or visiting our Site you accept and consent to the practices described in this Privacy Policy and Information Notice.

WHAT PERSONAL DATA DOES THE COMPANY COLLECT?

We collect personal information that you enter on our Site or otherwise volunteer to us when you contact us to, among other things, make purchases or request information.  You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

For purposes of this Policy, “Personal Data” means information (whether stored electronically or in paper based filing systems) relating to a living individual who can be identified from that data (or from that data and other information in our possession).  Personal Data can be:

  • factual – such as a name, address, email, phone, or date of birth

  • sensitive – such as financial account information, protected health or medical details or information about your racial or ethnic origin, political opinions, religious or similar beliefs, physical or mental health or condition or sexual life; or

  • opinion – such as the results of a self-assessment test.

KPC collects only that Personal Data that is relevant for the purposes for which the data is requested.  KPC does not use your Personal Data in any way that is incompatible with the purposes for which it was collected or for which you have consented.

You can visit our Site without telling us who you are or revealing any Personal Data.  But in some circumstances we may ask you for and you may submit Personal Data, which may include:

INFORMATION YOU GIVE US

When you contact us through our Site, or by corresponding with us by phone, e-mail, or otherwise, or meet us at an RRI event, we may collect Personal Data including:

  • contact information, such as name, address, email, and phone;

  • financial information, such as credit card and account information collected when you purchase products or services;

  • identification information, such as gender and date of birth;

  • self-assessment data and results, such as information you input when taking self-assessment quizzes, DISC assessment tests, and the like;

  • information about your health, which is necessary, for example, when participating in some of our live events;

  • personal information about your goals and aspirations for our products, services, and live events;

  • for those considering careers with KPC professional personal information such as a resumé or C.V., salary history, education history, citizenship information, and position sought, as applicable;

  • for current or prospective affiliates, suppliers, and subcontractors, personal information such as social security number, federal tax ID number, or other relevant information, as applicable.

When considering an individual for employment, additional Personal Data may be collected, as set forth in our Employee Privacy Policy.

INFORMATION WE COLLECT ABOUT YOU

When you visit our Site, our web server automatically collects and stores the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, referring website address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

  • Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), pages on our Site you viewed; page response times, download errors, duration of page visits, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

This information helps us improve our Site and facilitates your online experience when accessing our Site.

INFORMATION WE RECEIVE FROM OTHER SOURCES

This is information we receive about you from third parties who operate other Sites or services we use to provide our products and services to you.   We work closely with third parties, including, for example, business partners, promoters, affiliates, and sub-contractors in technical, payment and delivery services, advertising networks, marketing analytics providers, promotions, and search information providers.  We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

COOKIES

Our Site uses cookies to personalize your experience and target advertising, and we recommend you review our Cookies policy.

2.HOW DOES THE COMPANY USE PERSONAL DATA?

INFORMATION YOU GIVE TO US

We will use this information:

  • to provide you with the information, products, and services that you request from us;

  • to carry out our obligations arising from any contracts entered into between you and us, or between you and our promoters, affiliates, or distributors;

  • to contact you in the future to provide you with information about other goods and services we offer, or that are offered by our affiliates or third party vendors;

  • to notify you about changes to our service;

  • to comply with applicable laws and regulations;

  • to assess your suitability for participation in our live events, and to determine additional RRI materials, services, or events to recommend and market to you;

  • for training purposes, quality assurance, and to record details about the products and services you order from us;

  • to make inquiries about you for credit reference purposes;

  • to perform data analyses (including anonymization and aggregation of Personal Data);

  • for prospective employees, to respond to your job application and process your CV.

INFORMATION WE COLLECT ABOUT YOU. WE WILL USE THIS INFORMATION:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes;

  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

  • as part of our efforts to keep our site safe and secure.

INFORMATION WE RECEIVE FROM OTHER SOURCES.

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

3.DO WE SHARE YOUR PERSONAL DATA WITH ANY THIRD PARTIES?

We do not sell your Personal Data to any third parties.  We partner with third parties to provide some of the services and products available on our Site and at our events.  We sometimes disclose your Personal Data to those third parties, and they sometimes collect your Personal Data in the first instance and provide it to us.  All such third parties use your Personal Data only on behalf of RRI and under the instructions of KPC on how your information may be used and processed.  RRI and our partners will use your Personal Data for limited purposes as specified     in this Policy.  RRI takes reasonable steps to ensure these third parties use your Personal Data only for the purposes for which they have been engaged by RRI and that they agree to provide protections for your Personal Data that are no less protective than those set out in this Policy.

WE MAY ALSO DISCLOSE YOUR PERSONAL INFORMATION TO THIRD PARTIES IN THE FOLLOWING CIRCUMSTANCES:

  • In the event that we sell or buy any business or assets, in which case we will disclose your Personal Data to the prospective seller or buyer of such business or assets as part of the purchase, transfer, or sale of services or assets;

  • If we sell all or substantially all of our assets to a third party, in which case personal information about our customers will be one of the transferred assets;

  • If we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our terms of useand other agreements; or to protect the rights, property, or safety of us, our customers, or others.

Whenever we share information with third parties, we will take steps to ensure that the third parties put in place adequate measures to safeguard your Personal Data, and they will be required to use any Personal Data for only the intended purpose for which it was shared.

4.OUR STORAGE OF YOUR PERSONAL DATA

KPC uses reasonable and appropriate measures to protect your Personal Data from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into due account the risks involved in the processing undertaken and the nature of the Personal Data we collect.

We will keep your personal data for as long as we need it, or as otherwise prescribed by law, for the purposes set out above.  This period will vary depending on your interactions with us.  We may also keep a record of correspondence with you (for example if you have made a complaint about a product) for as long as is necessary to protect us from a legal claim.

You may unsubscribe from any of our online e-mail updates and marketing by following the unsubscribe instructions in the body of any e-mail message we have sent to you.  We will take commercially reasonable steps to implement your unsubscribe requests promptly, but you may still receive promotional information form us by mail for up to 60 days, and up to 10 days for e-mail.  You may also continue to receive information from those third parties to whom we have previously disclosed your Personal Data.

Please note that when you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.

5.ACCESS TO OTHER WEBSITES

Our Site may include links to and from other websites of our partner networks and affiliates.   If you follow a link to any of these websites, please note that these websites are not covered by this Privacy Policy.  We are not responsible for the privacy practices of any third parties or the content of linked sites although we do encourage you to read the applicable privacy policies and terms and conditions of such parties or websites.  This Privacy Policy only applies to how KPC deals with your Personal Data, and it does not apply to any other company or any other company’s websites even if you access them via our Site.  Please check those websites’ policies before you submit any Personal Data to them.

6.PROTECTING CHILDREN’S PRIVACY

We are strongly committed to protecting the safety and privacy of children who visit our Site.  Our Site is not designed nor is it intended to be used by children under 13, and we  do not knowingly collect personal information online from children under 13 and have adopted techniques to ensure compliance with this Privacy Policy and the Children’s Online Privacy Protection Act of 1998 (“COPPA”).   Our Site includes content that we believe to be unsuitable for children under 13, and we encourage all parents to talk to their children about online safety and to monitor their children’s use of the Internet.

7. CONDITIONS OF USE AND CHANGES TO OUR PRIVACY POLICY

If you choose to visit our Site and attend our events, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the State of California.  If you have any concern about our privacy practices, please contact us with a thorough description, and we will try to resolve it.  As our business changes, our Privacy Policy and Terms of Use may change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Site frequently to see recent changes.  Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.